Marcella Wilson, Ph.D. / Founder and Chief Executive Officer
Marcella Wilson, Ph.D., has more than 30 years of extensive experience in healthcare administration, not-for-profit management, behavioral health, criminal justice and public sector programming.
Her life’s work is dedicated to developing a national standard of care that changes the paradigm of understanding and response to the condition of poverty as a treatable condition, not a character flaw. This is the model for Transition to Success.
Currently an appointee of Michigan Governor Rick Snyder, serving on the Commission on Community Action and Economic Opportunity, Dr. Wilson also serves on the Michigan 211 Board of Directors. She served as a Fellow for the National Alliance for Children and Families; the Long Term Planning co-chair for Detroit Area Agency on Aging; a member of Wayne State University President’s Advisory; and a member of the Detroit City Council Returning Citizen Task Force. Dr. Wilson has received numerous honors including the 2015 Distinguished Alumni by University of Michigan School of Social Work, the Spirit of Detroit Award, and the Henry Ford Health System Health Education Achievement and Leadership Award. She received an Emmy Award as the creator and executive producer of “WATRUFIGHTN4?” a video and website promoting social activism.
As President/CEO for Matrix Human Services, 2006-2016, Dr. Wilson’s work and research focused on developing a national standard of care to treat the condition of poverty. Her work has been showcased on CBS Evening News and The New York Times and is recognized as a Clinton Global Initiative.
Dr. Wilson, a University of Michigan alumnus, holds degrees in psychology, sociology, a Master's degree in Social Work and a Ph.D. in Health and Higher Education Administration.
Dr. Marcella Wilson and TTS have garnered much local and national attention. Dr. Wilson receive the 2017 Women of Impact Award from Focus on Women Magazine and a State of Maryland Governor’s Citation.
Jennifer M. Silverman, Esq. / Director of Operations
As Director of Operations, Jennifer uses her legal background and business acumen to manage day-to-day operations at TTS, including planning and implementing trainings, contract origination and negotiation, curriculum development and marketing. She also oversees human resources and public relations. Jennifer brings to TTS a diverse legal background, including family law and litigation. She graduated from Michigan State University in 2008 with a Bachelor of Arts degree in interdisciplinary studies in social science, and in 2011 received her Juris Doctor from the University of Baltimore School of Law.
Debra Spring / TTS Certified Instructor
Debra has been part of the TTS team since its inception including the development of the curriculum, data tracking and implementation within the largest Head Start program in the City of Detroit. Debra has been training and implementing TTS delivering TTS for over 10 years and is a true supporter of its mission. Through Debra’s leadership the Head Start program in Detroit grew to serve more than 2,000 children, with over 400 employees. She also has created a systems-based quality and compliance operation for a Troy, Michigan, nonprofit. Within that project, her responsibilities included project management, developing systemized client files and reporting documents, and managing major events. Additionally, Debra offers an established record for successful grant proposals, including a $250 million dollar federal award for TTS Integrated Head Start expansion, the largest award in City of Detroit history.
+ Michael A. Brady / Claims, Billing & Sales Consultant
Michael A. Brady, Executive Vice President of Business Development & Project Management at Melagro Technologies, is a graduate of Murray State University, where he earned a Bachelor of Arts in Marketing & Business. Michael currently sits on several faith-based boards focused on health and wellness ministry and integrating technologies to benefit the undeserved in various communities. Michael also is involved in assisting the faith-based and social service communities in developing a clinical standard of care to treat the condition of poverty.
+ Roxane Chan, PhD / RN, AHN-BC
At TTS, Roxane has been instrumental in driving the framework for research, evaluation and continuous quality improvement systems. Currently an assistant professor at Michigan State University, Roxane is an accomplished researcher with extensive experience, including in ethnographic studies and research to identify tracking strategies for integrative healthcare modalities in nursing core curriculum. She received a Ph.D. in nursing and health promotion risk reduction from the University of Michigan and a Master of Science in nursing administrative studies from the University of Illinois at Chicago.
+ Marcia Christiansen
Marcia Christiansen has over 30 years extensive experience in education, not-for-profit and for-profit management, government contract administration, employment and training programming and staffing services. Marcia holds a B.S. in Education and a Master’s Degree in Business Administration. For the past 20 years, Marcia has served as Chief Executive Officer of Forward Service Corporation, an organization that administers and operates a broad range of government-funded employment and training programs; operates a wholly-owned full-service staffing firm, ABR Employment Services and an Executive Search firm, The Kinsa Group. Under her leadership, Forward Service Corporation joined the Transition to Success (TTS) national social change movement with a standard of care to treat poverty as an environmentally-based medical condition. Certified as a TTS Instructor, Marcia has trained over 200 Coaches and is leading implementation of TTS across Forward Service Corporation’s 70 service locations in Wisconsin.
+ Cynthia Jones
Cynthia Jones, is an entrepreneur and community activist with a passion to help, encourage, and empower others. She has an MBA in Entrepreneurial Marketing from CTU. She is our Social Media and Communication director. Cynthia has learned personal experience with “Mapping My Dreams,” she is a trained TTS coach at her home church, Third New Hope Baptist Church.
+ Sarah Kile
With a decades-long passion for community service, today Sarah is the executive director at 211 Northeast Michigan, where she proudly serves more than one million people in 23 counties. Also a lifetime certified trainer for the Bridges Out of Poverty program, Sarah has been actively engaged in educating the public about the effects of generational poverty for more than 10 years. She has sat on many community boards and is currently a council person for The City of Gladwin, Michigan, and sits on the board of education for the Clare-Gladwin Regional Education Service District and the Mid-Michigan chapter of Big Brothers Big Sisters. Sarah has been recognized for her policy work, including receiving the Michigan Health Policy Champion Award for her work in raising county health rankings.
+ Gary Lalicki, MSW, LCSW
As an independent consultant with Behavioral Health Accreditation and Consulting, Gary works with TTS to empower organizations to meet accreditation and compliance standards. Gary graduated with a Bachelor of Arts in psychology from Oakland University, a Master of Arts in social work from Wayne State University and a Master of Business Administration from Davenport University. He has more than 34 years of experience in mental health and substance abuse treatment, and is a member of the National Association of Social Workers and a member of the Michigan Chapter Ethics Committee since 2011.
+ Beki Lockery
During her 28-year career Beki has coordinated, developed, and delivered workforce development training; completed training projects related to needs assessments, evaluation, staff development, and Continuous Quality Improvement; and has extensive experience in managing strategic initiatives in organizational development and management.
Beki is a past board member of the National Staff Development and Training Association and co-authored the Training Program and Curriculum Designer Competency Guide for that organization. Beki is 4MAT Adult Learning Theory Level III Certified. In 2016, Beki received the Professional Development Award from the National Association of Workforce Development Professionals. She has her Masters Degree in Public Administration with an emphasis in Program Planning and Evaluation.
+ Joanne Rodriguez LEED AP, CDT / Environmental Justice Consultant
Joanne Rodriguez is the Owner and President of GreenStructure Ltd., a multi-disciplinary, woman-owned small business (WOSB), environmental consulting firm founded in 2012, housing over 30 years of experience greening the built environment. GreenStructure Ltd. focuses on the adaptation and mitigation of air, water, energy and waste impacts. Joanne is a graduate of Capital University, where she received her Bachelor of Arts in English. She has professional certifications in Permaculture Design and Climate Change Communications from Oregon State and Cornell Universities. Ms. Rodriguez is a LEED Accredited Professional, Construction Document and Green Infrastructure Specialist.
+ Toya M. Russell / Marketing & Youth Development Consultant
Toya M. Russell brings a diverse professional and educational background to TTS; she obtained a Bachelor of Business Arts in Management and a Master of Business Administration from Northwood University. She serves as the Executive Director of B’Fly Girls, Inc. a 501(c)3 nonprofit organization, based in Atlanta. B’Fly Girls provides group mentoring to girls in elementary, middle and high school—partnering with schools, community centers and faith-based organizations to provide influential youth mentoring services to young girls in a safe and trusting environment. Toya also co-owns and is the Assistant Director of Magnificent Day Care Center, Inc. a nonprofit child care operation that has served low-income families in Southwest Atlanta area for more than 40 years.
+ Deborah Snyder, MA, LLP / Behavioral Health & Clinical Consultant
Debbie brings a wealth of industry knowledge to TTS as a behavioral health and clinical consultant. During her more than 30 year career, Debbie has served as a clinician, clinical manager, case manager, director of operations and executive director. She offers a diverse background of clinical experience, including in the non-profit and for-profit environments, supporting crisis management, outpatient behavioral health and managed care protocols. Debbie graduated with a Bachelor of Arts in English from the University of Michigan and a Master of Arts in humanistic & clinical psychology from the Michigan School of Professional Psychology (formerly the Center for Humanistic Studies Graduate School). Now retired, Debbie maintains involvement as a consultant for TTS and as a clinical psychologist supervisor.
+ David Underwood / Faith-Based Organization Consultant
In his role as leader of the Community Care Network, and in partnership with TTS, David is developing and implementing the first faith-based delivery system, serving those in poverty by using TTS methodologies. Always a champion in the fight to eradicate poverty nationwide, David strives to build strategic collaborations among stakeholders in government, education, non-profits, foundations, healthcare, and private and public institutions. He is an active leader at Third New Hope Baptist Church in Detroit as a trustee and member of the health ministry. He is also a board member of the Community Development Corporation (Tri-Unity CDC), where he chairs the fund development committee, and a leader of the Third New Hope Community Care Network. He has more than 34 years of experience working in the public utility industry with DTE Energy; currently he is a principal account manager where he manages over $50 million of DTE Energy revenue. David also served on the advisory board for St. John Providence Health System Work-Life Committee, providing him insight into the challenges health systems face in serving communities. David attended Morehead State University where he received a Bachelor of Arts in business management.
+ Dr. Jan Young / Fund Development & Healthcare Consultant
Dr. Jan Young is a fund development and healthcare consultant for TTS. Dr. Young is a true TTS champion, promoting the work all over the country and leading the largest TTS pilot in the nation. Dr. Wilson describes her as “a star.”
Dr. Young also is the current executive director of The Assisi Foundation of Memphis, where she holds overall accountability for the implementation of the Foundation board’s philanthropic activities, community relations and staff management. Throughout her career, Dr. Young has been an acknowledged servant leader in health care, education, the military and philanthropy with national honors and numerous awards.
She has multiple interests, holds a variety of certifications and has been an invited speaker for local, regional and national conferences. Dr. Young received her Doctor of Nursing Science, as a summa cum laude graduate and recipient of the Faculty Award from the University of Tennessee Health Science College of Nursing.
Her military service began with the U.S. Army Nursing Corps Reserves, later transferring to the Air National Guard. In 2009, Dr. Young was promoted to the rank of Major General; she served her final military assignment as the Air National Guard Assistant to Air Education and Training Command, focusing on national policy issues, analysis and evaluation. After her retirement from the military, she coauthored the book Bridges to Health and Healthcare: New solutions for improving access and services, published in 2014.
+ Learn more about Melagro Technology
Melagro Technologies’ Poverty Case Management Solution (PCMS) is a creative enhancement to its existing Patient Relationship Management (PRM) technology. Their (PCMS) technology allows entities to coordinate the complex Transition to Success™ (TTS™) methodology and learning curriculum for the treatment of poverty as a healthcare condition. The melding of the technology, curriculum, and process management workflows creates a poverty management solution that is comprised of a portal, data repository and business analytics for Transition to Success™ clients, community services organizations, insurance payers and managed care providers.
- Behavioral Health
- Managed care
- Health and safety solutions for people living independently
- Independent living
- Annual Wellness visits
- Personal electronic health record
- Interactive health & wellness program
+ Learn more about RiverStar
RiverStar offers a unique set of technology solutions that streamlines the entire TTS process. Once the initial patient intake screening is complete, the patient’s current condition, needs, and priorities are identified by level of care: emergent, urgent, or routine—for needs that include food, housing, employment, transportation and a wide range of other social determinants.
RiverStar software quickly aligns these needs to its extensive 211 database to identify all resources available to address the client’s needs. RiverStar stores this snapshot of resources, and allows the caseworker to easily request information from any service agency, empowering her/him to:
- Request assistance or a referral
- Close the loop on referrals that were made
- Ensure un-addressed needs have been met
- Schedule additional resources as needed
- Manage additional resources in the future as the patient’s situation improves or as needs change
- Annotate each referral; view and track results
- Share information with other agencies fluidly and quickly
RiverStar also offers healthcare, human services, education, government, and faith-based organizations access to resources and referrals quickly, so serving clients more effectively remains at the forefront and overall continuity of care improves. RiverStar’s technology brings collaboration, shared treatment protocols, shared data and security that bridges clinical referral and data gaps between healthcare and social determinants.
Riverstar’s integrated technology solutions offer quick access to information by accessing data from disparate internal systems for:
- Increased visibility into outcomes, client satisfaction and tangible results.
- Time savings by reducing the need to switch back and forth between applications while clients wait.
- More consistent answers and information, available immediately.
- Workflows that match agency processes, with well-designed call scripts that don’t waste agent or client time.
For more information, visit riverstar.com.